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HeyClipper Terms of ServiceLast updated: January 15, 2025

Your playbook for collaborative, rights-safe creative production on HeyClipper.

These Terms govern how creators, brands, agencies, and admins use HeyClipper's marketplace and workflow tools. By accessing HeyClipper, you agree to these conditions, our Privacy Policy, and any product-specific agreements presented in the dashboard.

Creators

  • You deliver short-form video assets and grant licenses to brands once campaigns are approved.
  • Ensure you have rights to everything you upload, including music, footage, and talent releases.
  • Maintain accurate payout details so Stripe can remit funds after milestones are complete.

Brands & Agencies

  • Provide truthful campaign briefs, budgets, and compliance requirements before inviting creators.
  • Review submissions on time and release payments promptly when deliverables meet the agreed scope.
  • Respect creators' intellectual property and usage restrictions outlined in campaign agreements.

Admins & Platform Operators

  • Monitor marketplace integrity, enforce policy, and resolve disputes in line with these terms.
  • Access data only for legitimate business purposes and preserve audit trails for compliance.
  • Notify users of material policy changes and provide remediation paths when issues arise.

1. Acceptance of terms

By using HeyClipper, its APIs, or its integrations, you accept these Terms. If you use HeyClipper on behalf of a business or organization, you confirm you are authorized to bind that entity. Supplemental terms (for example, beta features, agency programs, or brand safety modules) become part of these Terms when accepted in-product.

If you disagree with any portion of these Terms, discontinue using HeyClipper immediately.

2. Eligibility and accounts

  • You must be at least 18 (or the age of majority where you live) to create a HeyClipper account.
  • Provide accurate registration information and keep credentials secure. You are responsible for all actions taken through your account.
  • HeyClipper may require additional verification (tax forms, business documents, identification) before enabling payouts or enterprise features.
  • Admin users must use company-issued email addresses.

3. HeyClipper services

HeyClipper provides discovery, workflow, and analytics tools supporting the full campaign lifecycle. Major capabilities include:

Creator applications, vetting, and relationship management.

Campaign briefs, deliverable tracking, and approval workflows with time-stamped audit logs.

Content submission, storage, sharing, and analytics across TikTok, YouTube, and Instagram.

Integrated messaging, notifications, and collaboration notes.

Payment orchestration via Stripe, including invoicing, milestone payouts, and refunds.

Reporting dashboards covering performance, spend, and creator health.

4. Role-specific commitments

Each user role has unique responsibilities that keep campaigns on track and compliant.

Creators

  • Deliver assets that match the brief, deadlines, and platform specifications.
  • Honor exclusivity, conflict, and disclosure requirements provided by the brand or agency.
  • Maintain confidentiality of campaign assets and never share drafts without permission.
  • Promptly notify HeyClipper and campaign partners of issues that could affect delivery or quality.

Brands & agencies

  • Share complete, lawful campaign requirements, including FTC disclosures and brand safety rules.
  • Provide feedback within the response windows defined in your campaign timeline.
  • Release payments through HeyClipper once deliverables meet the agreed acceptance criteria.
  • Use delivered assets only within the licensed scope (platform, geography, term, and media rights).

5. Payments, fees, and taxes

  • Stripe processes all payments and payouts. HeyClipper does not store raw payment details.
  • Platform service fees and Stripe processing charges appear before you confirm any transaction.
  • Brands and agencies authorize HeyClipper to debit campaign budgets to pay participating creators.
  • Creators are responsible for reporting income and satisfying applicable taxes in their jurisdictions.
  • Chargebacks or disputed payments may pause payouts while HeyClipper investigates. Evidence must be provided promptly.

6. Intellectual property

Respecting ownership rights is central to HeyClipper's marketplace.

  • Creators retain ownership of original content until campaign agreements transfer or license rights.
  • By uploading assets, creators grant HeyClipper a limited license to host, process, and display content solely to operate the platform and deliver campaign workflows.
  • Brands and agencies receive the usage rights specified in each campaign, subject to timely payment. Additional usage requires new terms or extensions.
  • HeyClipper materials, trademarks, and software remain our exclusive property.
  • Report infringement to legal@heyclipper.com with supporting documentation; we respond quickly to valid notices.

7. Acceptable use & enforcement

To keep HeyClipper safe and professional, you agree not to engage in the following activities:

Misrepresenting identity, audience metrics, or campaign deliverables.
Uploading malware, scraping platform data, or attempting to circumvent security controls.
Posting or soliciting hateful, discriminatory, sexually explicit, or violent content.
Arranging off-platform deals that avoid agreed fees after finding collaborators through HeyClipper.
Infringing intellectual property rights or using content without proper licenses and releases.
Engaging in fraud, bribery, or other unlawful conduct, including undisclosed sponsorships.

HeyClipper may investigate suspected violations, remove content, suspend accounts, or involve law enforcement where required. We strive to notify affected users unless prohibited by law.

8. Confidentiality & data protection

Campaign materials may include confidential information. You agree to use such information solely for the campaign, protect it with reasonable safeguards, and delete or return it upon request. Both parties must comply with applicable privacy laws, including providing necessary disclosures and consent notices to talent or end users.

9. Termination

You may close your HeyClipper account at any time. HeyClipper may suspend or terminate access if you breach these Terms, misuse the platform, or create legal risk for other users. We will provide written notice when feasible and outline steps to resolve the issue or export your data.

10. Disclaimers

HeyClipper operates on an "as is" and "as available" basis. We make no warranties, express or implied, about uninterrupted service, specific business outcomes, or third-party platform performance. You are responsible for complying with platform rules (TikTok, YouTube, Instagram) when publishing content.

11. Limitation of liability

HeyClipper is not liable for indirect, incidental, special, or consequential damages arising from use of the platform.

12. Changes to these terms

HeyClipper may update these Terms as products evolve. We will notify you via email or in-app messaging at least seven days before material changes take effect. Continued use of HeyClipper after the effective date constitutes acceptance of the updated Terms.

13. Contact

Questions about these Terms should be sent to legal@heyclipper.com. Please include your account email, relevant campaign IDs, and a detailed description so we can respond quickly.

legal@heyclipper.com